The management of Huron Alloys Inc. operates under the control of a quality management system built along the lines laid down in the ISO 9001:2015 standard. Customer satisfaction sits at the centre of everything we do.
01Our Commitment to Quality
The Company places particular emphasis on obtaining customer satisfaction by:
- Complying with all applicable laws and regulations.
- Responding promptly and accurately to customer inquiries and orders.
- A constant pursuit of quality, value and reliability in the products and services we supply.
- Constantly striving to meet and, where possible, exceed our customers’ expectations.
- Working closely with customers and suppliers to establish the highest quality standards.
- Adopting a forward-looking view on business decisions that have an impact on quality.
- Training all members of staff in the needs and responsibilities of quality management.
02Our Quality Management System
To meet the specific requirements of the customer, Huron Alloys Inc. applies a quality management system in conjunction with other management controls; this is described in our Quality and Procedures Manuals.
Responsibility for upholding this policy is company-wide, under the guidance and with the assistance of senior management, who encourage the personal commitment of all staff to address quality as part of their skill base.
It is the Company’s policy to seek to operate to these standards continuously, and to implement and operate fully the ISO 9001:2015 standard through registration and annual review.
03Legal & Regulatory Compliance
The Company complies with all applicable legislation relevant to its industry, including all health and safety regulations.
04Certifications
Our commitment is backed by independent, third-party certification. Copies of our current certificates are available below, and we keep manufacturers’ Mill Test Reports (MTRs), Material Safety Data Sheets (MSDS) and Canadian Registration Numbers (C.R.N.) on file.
